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On sale merchandise cannot be returned or exchanged.
Merchandise on discount because we did not meet our delivery terms can be returned within 14 days.
We will only accept returns for items that have not been worn, altered or washed. All tags must be attached.
Upon receipt of returned goods, Mix and Match Style Virtual Shopping Inc. reserves the right to deny refund if the merchandise does not meet return policy requirement and package returned does not contain all four items included (dress, jewelry, petticoat and lipstick (lipstick has to be sealed).
Shipping and handling charges for returned merchandise are non-refundable unless we have made a shipping error.
At this time, mixandmatchvirtualshopping.com only offers Fedex return labels for domestic return addresses. The customer is required to pay shipping on return orders sent from outside Canada.
Please send your returns to:
Mix and Match Style, Virtual Shopping Inc. E-Commerce Returns Department 3875 rue de la Cabane, St-Lazare
You will receive an order confirmation email once your order has been received. In addition, we will send you an email when your order has shipped, which will include the tracking number for your package.
For additional details, please contact customer service via email at firstname.lastname@example.org.
Please note that tax calculations are based on state and county locations of the shipping address on your order.